Privacy Policy – mofun88

1. Data Controller

For the purposes of applicable data protection law, the data controller responsible for the personal information collected through the mofun88 Platform is the mofun88 operating entity ("Company") as identified in the mofun88 Terms & Conditions. The Company determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable data protection obligations.

All data-related queries, access requests, correction requests, and deletion requests should be directed to the mofun88 Data Protection contact at [email protected].

2. Personal Data We Collect

mofun88 collects the following categories of personal data in the course of providing its services:

• Identity Data: Full legal name, date of birth, gender, Malaysian NRIC number (or equivalent government-issued identification document number for non-Malaysian members).
• Contact Data: Residential address (including postcode and city, e.g. Kuala Lumpur, Penang, Johor Bahru, or Petaling Jaya), email address, and mobile telephone number.
• Account Data: Username, encrypted password, account preferences, communication preferences, and responsible gaming settings.
• Financial Data: Payment method details (e.g. Touch n Go eWallet account reference, Boost wallet reference, bank account name and last four digits for Maybank, CIMB, and Public Bank), MYR transaction history, deposit and withdrawal records.
• Gaming Activity Data: Bet history, game session logs, game outcomes, stake amounts, winnings and losses, bonus usage records, and wagering activity patterns.
• Technical Data: IP address, browser type and version, operating system, device identifiers, screen resolution, time zone settings, and referring URLs.
• Usage Data: Pages visited, features used, session duration, click-stream data, and navigation paths within the Platform.
• Communications Data: Records of correspondence with mofun88 customer support, including live chat transcripts, email exchanges, and support ticket content.
• Verification Data: KYC documents including copies of identification documents, proof of address documents, and payment method verification materials.

3. How We Collect Your Data

mofun88 collects personal data through the following means:

• Direct submission: Data you provide when registering an account, completing KYC verification, submitting a deposit or withdrawal request, contacting customer support, or updating your account profile.
• Automated collection: Technical and usage data collected automatically through cookies, web beacons, server logs, and similar tracking technologies as you use the Platform.
• Third-party providers: Identity verification data from KYC service providers; payment confirmation data from payment processors; fraud risk signals from anti-fraud vendors; and analytics data from performance monitoring tools.
• Publicly available sources: Where necessary for fraud prevention or AML compliance purposes, mofun88 may supplement Member data with information from publicly available databases, sanctions lists, or politically exposed persons (PEP) screening services.

4. Purposes and Legal Basis for Processing

mofun88 processes personal data for the following purposes and on the following legal bases:

• Account creation and management — necessary for the performance of the contract between you and mofun88.
• Processing deposits and withdrawals in MYR — necessary for the performance of the contract and compliance with payment processing obligations.
• KYC identity and age verification — necessary for compliance with legal obligations under applicable gaming regulations and AML frameworks.
• Fraud prevention, security monitoring, and AML compliance — necessary for compliance with legal obligations and the legitimate interests of the Company in protecting the Platform from criminal activity.
• Customer support and dispute resolution — necessary for the performance of the contract and the legitimate interests of providing effective member service.
• Responsible gaming monitoring and intervention — necessary for compliance with gaming authority requirements and the legitimate interest of player protection.
• Marketing and promotional communications — based on your consent, which you may withdraw at any time.
• Platform analytics and performance improvement — based on the legitimate interests of the Company in maintaining and improving its services.
• Legal compliance and regulatory reporting — necessary for compliance with applicable legal obligations.

5. Cookies and Tracking Technologies

5.1 mofun88 uses cookies and similar technologies (including web beacons, pixel tags, and local storage) to operate and improve the Platform. Cookies are small text files stored on your device that enable the Platform to recognise your browser, maintain your login session, remember your preferences, and collect aggregated usage analytics.

5.2 The following categories of cookies are used on the mofun88 Platform:

• Strictly necessary cookies: Essential for the Platform to function, including session management, authentication, and security. These cannot be disabled without preventing access to core Platform functionality.
• Functional cookies: Remember your preferences such as language settings, display preferences, and responsible gaming tool configurations.
• Analytics cookies: Collect aggregated, anonymised data about how visitors use the Platform to help us identify performance issues and improve user experience.
• Marketing cookies: Used only with your consent to track engagement with promotional content and to measure the effectiveness of advertising campaigns.

5.3 You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the Platform, including the mofun88 login function. Disabling analytics or marketing cookies will not affect your ability to play games or access your account.

6. Data Sharing and Third Parties

6.1 mofun88 does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes.

6.2 mofun88 may share your personal data with the following categories of third parties solely as necessary for the operation of the Platform and fulfilment of legal obligations:

• Payment processors — Touch n Go eWallet, Boost, and Malaysian banking institutions (Maybank, CIMB, Public Bank) for the processing of MYR deposits and withdrawals.
• KYC and identity verification providers — third-party services that assist with NRIC verification and document authentication.
• Fraud prevention and AML compliance vendors — services that screen transactions and Member profiles against sanctions lists, PEP databases, and fraud risk databases.
• Game software providers — licensed casino game studios and live casino operators who supply game software to the Platform and may process limited gameplay data for game management purposes.
• Cloud hosting and infrastructure providers — server and database infrastructure providers under whose services the Platform is hosted.
• Legal and regulatory authorities — where required to comply with a legal obligation, court order, or regulatory instruction from a competent gaming authority.

6.3 All third-party service providers with whom mofun88 shares personal data are bound by contractual data protection obligations that restrict their use of your data to the specified purpose and require appropriate technical and organisational security measures.

7. International Data Transfers

7.1 The operation of an online gaming platform inherently involves cross-border data processing. Personal data collected from mofun88 Members in Malaysia may be transferred to and processed in countries outside Malaysia where the Company's infrastructure providers, game software partners, or KYC vendors operate.

7.2 Where personal data is transferred internationally, mofun88 ensures that appropriate safeguards are in place to protect the data, including contractual clauses requiring the recipient to apply data protection standards equivalent to those applied within Malaysia's data protection framework.

8. Data Retention

8.1 mofun88 retains personal data for as long as it is necessary to fulfil the purpose for which it was collected, including the duration of the Member's account relationship with the Platform, plus any additional period required by legal or regulatory obligation.

8.2 Specific retention periods include:

• Account data and gaming history: retained for the duration of the account and for a minimum of five (5) years following account closure, in compliance with applicable AML record-keeping requirements.
• KYC documentation: retained for a minimum of five (5) years following account closure or the conclusion of the relevant transaction.
• Customer support records: retained for three (3) years following the resolution of the relevant support interaction.
• Technical and usage logs: retained for up to twelve (12) months for security monitoring and platform analytics purposes, subject to applicable legal requirements.

8.3 Following the expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymised.

9. Data Security

9.1 mofun88 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and the mofun88 Platform;
• Encrypted storage of passwords using a salted cryptographic hashing algorithm;
• Access controls limiting internal access to personal data on a strict need-to-know basis;
• Regular security assessments, penetration testing, and vulnerability scanning of the Platform infrastructure;
• Two-factor authentication (2FA) available to all Members for account login security;
• Real-time intrusion detection and DDoS mitigation systems.

9.2 No data transmission over the internet can be guaranteed to be completely secure. While mofun88 takes all reasonable precautions to protect your data, we cannot warrant absolute security against all possible threats. Members are encouraged to use strong, unique passwords for their mofun88 account and to enable 2FA.

10. Your Rights

Subject to applicable law and the requirements of our regulatory obligations, mofun88 Members have the following rights in relation to their personal data:

• Right of Access: You may request a copy of the personal data mofun88 holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data held in your mofun88 account.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to Restriction: You may request that mofun88 restrict the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
• Right to Data Portability: You may request a copy of your personal data in a structured, machine-readable format where processing is based on your consent or on a contractual basis.
• Right to Object: You may object to processing based on mofun88's legitimate interests, including for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to the withdrawal.

To exercise any of these rights, please submit a written request to [email protected]. mofun88 will respond to verified requests within 30 calendar days. Identity verification will be required before any personal data is disclosed or modified in response to a data rights request.

11. Children and Minors

The mofun88 Platform is strictly intended for adults aged 21 years and above. mofun88 does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted during the account registration process and reinforced through the KYC verification procedure.

If mofun88 discovers that personal data has been collected from a person under the age of 21, such data will be deleted and the associated account will be closed immediately. Any funds deposited by a minor will be returned to the source payment method. If you believe that mofun88 may have inadvertently collected data from a minor, please notify us immediately at [email protected].

12. Marketing Communications

12.1 mofun88 may send Members promotional emails, SMS messages, or in-platform notifications regarding new games, bonus offers, special promotions, and platform updates. Marketing communications are sent only to Members who have consented to receive them during registration or through their account communication preferences.

12.2 You may unsubscribe from marketing communications at any time by updating your preferences in your mofun88 account settings or by contacting customer support via live chat or email. Unsubscribing from marketing communications does not affect the delivery of transactional communications such as deposit confirmations, withdrawal notifications, and security alerts, which are sent regardless of marketing preferences as they are necessary for account management.

13. Changes to This Policy

mofun88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Material changes will be communicated to registered Members via email or a prominent notice on the Platform at least 7 calendar days before the changes take effect. The "Last updated" date at the top of this Policy will always reflect the date of the most recent revision. Continued use of the Platform following the effective date of any revision constitutes acceptance of the updated Policy.

14. Contact and Data Queries

For any questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern, please contact the mofun88 Data Protection team:

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week via the mofun88 Platform

When submitting a data rights request by email, please include your registered email address and, for identity verification purposes, the last four digits of your Malaysian NRIC. mofun88 cannot process data rights requests without identity verification to protect Members from unauthorised data access.